Developed from a PPDNF document by: Vicki Stewart (Ayrshire); Moira
Cossar (Dumfries & Galloway); Sandra Crawford (Lanarkshire); Geraldine
Butcher (Ayrshire)
2000/01
The Professional and Practice Development Nurses" Forum (Scotland)
(PPDNF) have developed this framework for developing practice. Practice
Development is concerned with the systemic process of evaluating care
delivery in order to improve quality and effectiveness. It is a process
which, in order to be effective, needs certain structures in place and
commitment from an organisation. This framework aims to outline these
structures and provides a tool that can be used to assess, progress and
evaluate the current position and support future planning.
The benchmarking tool is in four sections: research, management, practice
and education. Each section incorporates a scoring system which can be
used to give a visual presentation of areas of good practice and areas
for development. An example is included.
*NB: Please note that all references to 'Nurses' includes Midwives and
Health Visitors.
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LEVEL 1
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LEVEL 2
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LEVEL 3
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LEVEL 4
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1a
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Links between Practice Development and Research & Development
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Practice Development and R&D are explicitly linked in a dynamic
way throughout the organisation and reflected in the R&D strategy.
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Links between Practice Development and R&D are less clear
although structures are in place for their development.
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Linking of Practice Development and R&D are not supported
by any strategy.
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Practice Development is not linked to R&D
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1b
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Strategy
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The R&D strategy is linked to the TIP and national priorities
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The R&D strategy may be linked to the TIP and national priorities
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The R&D strategy is ad hoc and led by individual priorities
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There is no strategy for R&D
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1c
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Strategy
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The R&D strategy is led by a multidisciplinary team
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The R&D strategy is led by a unidisciplinary team
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There is no formal R&D strategy
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There is little or no support for R&D in the organisation
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1d
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Resources
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Structures and resources for R&D are available with fair and
equitable distribution
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Structures and resources are available but not evenly distributed
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Resources may be available with or without additional support
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There is no finance or support available from the Trust - funding
must be sought from outside bodies.
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1e
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Staff throughout the organisation are facilitated to critically
evaluate research reports, and/or undertake research
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Good library facilities available and equality of study leave
for all grades of staff linked to R&D
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Library facilities and/or study leave available to most staff
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Limited library facilities and/or study leave available
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No library facilities on site and little or no study leave available
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1f
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Guidelines are based on good evidence or research
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Demonstrable in all relevant areas of practice
All relevant SIGN Guidelines have been implemented
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In most relevant areas of practice75% of relevant SIGN Guidelines
have been implemented
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In some areas of practice
50% of relevant SIGN Guidelines have been implemented
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No evidence of research based guidelines in use
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1g
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Guidelines which have been implemented are regularly audited
e.g. SIGN or local guidelines.
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All guidelines are audited at least annually
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50 -75% of guidelines which have been implemented are audited
annually
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30 - 50% of guidelines which have been implemented are audited
annually
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Fewer than 30% of guidelines which have been implemented have
been audited in the last 12 months.
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1h
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Evidence of multidisciplinary working
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50% of research projects are multidisciplinary
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30 - 50% research projects are multidisciplinary
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Less than 30% of research projects are multidisciplinary in the
organisation
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There is no evidence of multidisciplinary research
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1i
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Dissemination
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Formal channels exist
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Informal channels exist with evidence of action
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Left to the individual to create own channels
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Sharing of experience not supported by the organisation
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1j
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Presentation and reporting of R&D
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Evidence of more than one multidisciplinary forum for presentation
of R&D projects at local and national level per annum
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At least one forum per annum for presentation of R&D projects
locally and/or nationally not always multidisciplinary
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Occasional presentations locally
and usually unidisciplinary
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No evidence of presentations
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1k
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Publication of findings
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Active support and training in publishing R&D projects locally
and nationally
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Some support available from organisation to publish
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Support available from outside agencies locally i.e. Health Board
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No support available locally
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1l
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Collaborative working with external agencies.
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The organisation consistently seeks to develop new practices
and research in collaboration with outside agencies
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Some evidence of collaboration - organisation led
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Little evidence of collaboration -
no active approach from organisation
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No collaboration
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1m
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Implementation of research based practice
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Implementation has the full support and backing of clinical managers
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Implementation has support from clinical managers in some areas
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Implementation has no managerial support and is bottom up
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Implementation has no support
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LEVEL 1
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LEVEL 2
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LEVEL 3
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LEVEL 4
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2a
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Interaction between Director of Nursing and Practice Development
in relation to Nursing Services
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The DNS or Deputy meets with Practice Development Nurses on a
regular basis - minimum quarterly
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The DNS or Deputy meets infrequently with Practice Development
Nurses - annually or less
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The DNS or Deputy communicates with Practice Development Nurses
through other managers
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There is no direct or indirect communication between the DNS and
Practice Development Nurses
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2b
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There is a forum for Trustwide (cross directorate) collaboration
in Practice Development
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A forum consisting of Senior Nurses and Practice Development Nurses
from all directorates meets at least monthly to discuss projects
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A forum consisting of Senior Nurses and Practice Development Nurses
from all directorates meets at least quarterly to discuss projects
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There are informal cross directorate meetings on an ad hoc basis
or
There are uni-directorate meetings
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There is no forum to discuss Practice Development issues
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2c
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Links between Nursing Strategy and Practice Development
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The organisation has a Nursing Strategy which identifies specific
action for practice development
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Commitment to practice development is evident in the organisations
Nursing Strategy
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The organisation has a Nursing Strategy but there is no specific
reference to improving patient care through practice development
There is unlikely to be any discrete practice development plans,
roles or remits.
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The organisation has no clearly defined strategic direction for
nursing.
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2d
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The role of Practice Development in development planning
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There is a planned programme for Practice Development
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Practice development plans have been developed but are not yet
implemented.
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Developing practice is an integral part of all practitioners job
description
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Practice development is low priority
There are no corporate targets/roles/remits or planned programmes
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2e
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Practice Development Programmes
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Programmes are formulated, implemented and monitored with the
involvement of clinical practitioners
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Practice Development personnel co-ordinate, facilitate initiatives
alongside appropriate clinical practitioners
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Clinical staff involved in implementation have minimal ownership
or involvement in the planning and evaluation phases
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Practice development activities are developed independently of
one another - some may be largely bottom-up or imposed with little
workforce collaboration
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2f
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Resource allocation for Practice Development
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Resources, time, IT and secretariat are budgeted for.
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Activities are resourced within existing budgets
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Resources are haphazardly allocated and not within core budgets
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Practitioners utilise existing resources for practice development
initiatives - heavily reliant on goodwill.
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2g
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Support systems for Practice Development personnel
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Practice development personnel are positively encouraged and continually
supported to network inside and outside the organisation
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Networking for practice developers is active with an in-house
practice development forum / equivalent peer group.
Outside networking takes negotiation
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Networking both internal and external occurs on an informal voluntary
basis.
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There is no evidence that networking inside or outside the organisation
is encouraged
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2h
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Risk Management strategic arrangements
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Organisation has a Risk Management Strategy which is held at departmental
level and is fully implemented and audited.
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Organisation has a Risk Management Strategy but it is not held
at departmental level.
It is partly implemented but not formally audited.
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A Risk Management Strategy is in existence, but not implemented.
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There is no Risk Management Strategy
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2i
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Risk Management
Evidence Based Practice
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Risk Management Policies are formulated in line with current research
and evidence based practice
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More than 50% of Policies are based on current research and evidence
based practice
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Fewer than 50% of policies are based on research and evidence
based practice
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There is no indication that policies are based on research and
evidence based practice
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2j
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Risk Management
Consultation
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Local Risk Management policies are developed in consultation with
Practice Development Nurses.
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Local Policies are led by the Trust Board with limited consultation
with Practice Development Nurses.
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The organisation has a range of policies which include management
issues - Practice Development Nurses are rarely consulted.
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Some areas of the organisation have policies which include Risk
Management - Practice Development Nurses are not consulted.
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2k
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Risk Management Review -
Roles and Responsibilities
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Clinical / Service Managers of each area are responsible for co-ordination
and review of Risk Management policies
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Responsibility for co-ordinating review of Risk Management policies
is not a major part of management roles.
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No person is identified as having responsibility for reviewing
Risk Management - it is poorly co-ordinated and has low priority.
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Risk Management is not given priority and it is assumed that all
employees are responsible.
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2l
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Risk Management- Audit
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There is an annual programme of audit for Risk Management with
action taken on the results
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Audit of Risk Management takes place in some areas or as a result
of an incident.
Action is usually taken on the results
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There is some audit of Risk Management but few changes are made
as a result.
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Audit of Risk Management is rarely carried out
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2m
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Risk Awareness
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There is a system in place to assess staff awareness of risk in
their area - the system is multidisciplinary
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There is a system in place to assess staff awareness of risk in
their area - the system is unidisciplinary
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There is a system to assess awareness being planned
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There is no system in place, and no immediate plans for one
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2n
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Skill Mix - links
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The organisation has a skill mix strategy which involves practising
nurses in development and review
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The organisation has a skill mix strategy but may not have involved
practising nurses in development and review
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Skill mix strategy is being developed - but not yet implemented.
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The organisation has no overall skill mix strategy.
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2o
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Skill Mix - client group
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The strategy is flexible/realistic and meets the changing need
of the client group
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The strategy does not always allow for flexibility to meet the
need of the client group
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Some areas of the organisation have skill mix recommendations
which are inflexible and do not always meet the needs of the client
group
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There are no recommendations for staffing levels and grades -
no consideration of skill mix is made or there is no strategy.
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2p
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Skill Mix - evaluation
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Skill Mix has an agreed annual evaluation with action taken on
results.
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Skill Mix has an annual evaluation but action is not always taken
on results
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Irregular monitoring of skill mix - action may not always be taken
on results
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Monitoring and evaluation of Skill Mix does not occur in the organisation
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LEVEL 1
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LEVEL 2
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LEVEL 3
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LEVEL 4
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3a
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Links between practice development and enhanced patient care
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A minimum of 90% of practice developments are primarily focused
to enhance patient care.
Aims and outcomes are audited annually.
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A minimum of 75% of practice developments are primarily focused
to enhance patient care.
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A minimum of 50% of practice developments are primarily focused
to enhance patient care.
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Less than 30% of practice developments are focused to enhance
patient care.
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3b
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Evaluation of practice development
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There is a well developed and formal programme in operation for
the evaluation of nursing practice development in operation.
There is a rolling programme of audit related to new developments
which should be detailed in an Annual Report.
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A formal programme to evaluate nursing practice development is developed
and has been implemented in over 50% of areas
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A formal programme to evaluate nursing practice development is developed
and has been implemented in fewer than 50% of areas
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There is no evidence of formal evaluation of nursing practice
development within the organisation.
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3c
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Inter-professional communication
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Formal multidisciplinary groups meet on a regular basis which
facilitate communication between professions and can influence
clinical practice at a strategic level
Evidence of the existence of:
Clinical Effectiveness Group
Multidisciplinary Project Groups
Internal and external networking groups
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Formal multidisciplinary groups exist which can facilitate communication
between professions and can influence clinical practice at a strategic
level. The groups do not meet on a regular basis
Evidence of the existence of at least 2 out of the 3 groups listed
in level 1.
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Informal multidisciplinary groups exist to facilitate communication
between professions but meet on an ad hoc basis
Evidence of the existence of at least one of the groups listed
in level 1.
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There is minimal communication between individual professions
but no networking groups.
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3d
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Quality monitoring co-ordination
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All nursing and midwifery guidelines, protocols and standards
are developed collaboratively and are evidence based. They are
reviewed at least annually.
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All nursing and midwifery guidelines, protocols and standards
are evidence based but may not be reviewed annually. There is evidence
of some collaboration in their development.
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Not all nursing and midwifery guidelines, protocols and standards
are evidence based. There is minimal collaboration and no formal
mechanism for review.
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Nursing and midwifery guidelines, protocols and standards are
unlikely to be evidence based. There is no evidence of collaboration
or formal review.
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3e
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Auditing of standards
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All clinical areas within the organisation have a rolling programme
of audit reported centrally to Clinical Governance Committee -
this programme should include: SIGN/National/Local Protocols and
Guidelines
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All clinical audit is reported centrally to the Clinical Governance
Committee.
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There is no formal reporting of audit. The Clinical Governance
Committee may have to request reports.
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Clinical audit is sporadic and reactive.
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3f
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Dissemination of audit outcomes.
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There is a structured programme for audit outcomes and feedback.
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Outcomes are disseminated but there is no feedback mechanism in
place.
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Dissemination of feedback is on an ad hoc basis.
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There is no dissemination feedback process.
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LEVEL 1
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LEVEL 2
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LEVEL 3
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LEVEL 4
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4a
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Staff education and development
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The organisation has, as an integral part of its philosophy, an
identified and flexible approach to promoting staff education and
development. Demonstrated by the publication of a training plan,
which is linked to the organisation's training and development
strategy via the TIP or Business Plan
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The organisation recognises that individual staff will have different
learning needs but offers a limited range of approaches to staff
education and development. There is a training plan but it is not
linked to the organisation's strategy
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Individual development needs are not considered at corporate level.
The range of available approaches for staff education and development
is limited. There is no organisational strategy for training
and development.
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There is no formal mechanism. There are few opportunities for individual
personal and professional development. Staff education and
development needs are addressed on an ad hoc basis.
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4b
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Support systems for meeting individual development needs
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Clinical supervision has been developed in line with recognised
models and is widespread across all areas of the organisation.
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Clinical supervision is being developed in line with recognised
models and is in place within some areas of the organisation
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Development of clinical supervision is being considered within
the organisation.
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There is no evidence of any plans to develop clinical supervision
within the organisation.
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4c
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Strategy for education and development
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There are quarterly meetings between the Director of Nursing and
the department head from the College/University Nursing Department
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The Director of Nursing and the department head from the College/
University Nursing department meet at least annually.
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The Director of Nursing and department head from the College/
University Nursing Department meet on an ad hoc basis.
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There are no links between the Trust and providers of post-registration
training.
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4d
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Executive support for education and development
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There is an established Practice Development Department with at
least one full-time Practice Development Nurse. The department
has the backing of the executive board.
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The executive board is committed to continuous development. There
is at least one nurse who has a practice development remit within
a larger job description.
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There is minimal overt support from the executive board. Practice
development is currently undertaken on an ad hoc basis by individuals
who are not designated practice development nurses.
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There is no commitment to practice development within the organisation.
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4e
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Systematic
Training needs analysis
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A systematic training needs analysis exists at grass root level
which guides the identification of resources required throughout
the organisation. This is linked to the HIP and TIP and the Business
plan
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There is a systematic training needs analysis which might not
influence the allocation of resources.
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A form of training needs analysis is carried out on an irregular and
unco-ordinated basis.
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There is no training needs analysis.
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4f
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Personal Development Plans
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All staff have a Personal Development Plan which identifies training & education
needs for a set period and is reviewed regularly
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All staff have a Personal Development Plan which identifies education & training
needs but reviews occur on an ad hoc basis.
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All staff have a Personal Development Plan but the identified
training needs are only partly met.
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All staff have a Personal Development Plan but there is no organisational
backup and no process in place to ensure that training needs are
met
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